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Blog

Five Internal Customer Service Tips to Incorporate at Work

Customer service is something every company strives to provide in any external interaction. It’s what solidifies a company’s reputation and brings them the opportunity for more business.

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The Pursuit...To Happiness

Do you remember that time when an RFP was almost literally “thrown in your lap” and you had less than a week to do it? Your first question is “who is available to assist with the technical pieces?”

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2016 Conference Top Takeaways

Why go to a conference? More specifically, why go to a SMPS conference? How do you determine whether you should attend the regional or national SMPS conference?

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Myth: All Marketers are Extroverts

Sometimes it is easiest to define something by what it is not. Introversion is not shyness. In fact, being an introvert and being shy are two very different things.

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The Power of WHY

The number three is an important number. Goldilocks and the Three Bears. The Three Stooges. The Three Musketeers. There are three primary colors. All graphic designers and photographers know the rule of thirds. It’s a powerful number.

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Hindsight is 20/20

Hindsight is 20/20 –looking back over the last decade of SMPS involvement, I would have never guessed I would be chapter President. I can honestly say that each opportunity I’ve had with SMPS has changed my life in some way.

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Diss Vs. Bliss: A Tale of Two Minds

Hey SMPS Arizona! The Call for Nominations for the 2016 -2017 Leadership Team is due one week from today and if you’re on the fence about submitting, we’ve got a blog post for you. Whether you’re a newcomer nervous to take the leap...

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An Event to Remember

Doesn’t it seem like no matter how many hours you put into planning the “perfect” event, something manages to go wrong? Sure, you’re the Event Planning Poster Child for dotting your i’s and crossing your t’s...

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A Letter to My Younger Self

Dear Maisha, Be really nice to Tammy. And Tina. And Amanda, Suzanne and Danielle. They all are going to play incredibly unique and important roles in your career. Despite the fact that you’re working in accounting right now, you’re going to find...

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Falling Up

You could ask almost any A/E/C marketer what it was that brought them into this industry and most will have their own unique tale of how they “fell” into it. But I can’t help feeling like there is a negative connotation associated with “falling”

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